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Compétences du service à la clientèle

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Compétences du service à la clientèle

Devenez expert en service à la clientèle et polissez vos compétences en communication professionnelle dans ce cours en ligne gratuit.
Ce cours de formation vous enseigne les bases du service à la clientèle. Nous vous ... Ce cours de formation vous enseigne les bases du service à la clientèle. Nous vous montrons comment se concentrer sur le client pour comprendre ses attentes pour vous aider à améliorer son expérience de votre entreprise. Nous expliquons comment composer avec le stress et interagir de façon constructive avec les clients au téléphone pour traiter les plaintes. Les perceptions des gens à l'égard de la marque de votre entreprise sont définies par l'expérience client, alors inscrivez-vous pour vous assurer qu'ils se souviennent de vous.

In This Free Course, You Will Learn How To

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Knowledge & Skills You Will Learn

Complete This CPD Accredited Course & Get Your Certificate!

  • Certify Your Skills
    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
  • Stand Out From The Crowd
    Add your Alison Certification to your resumé and stay ahead of the competition
  • Advance in Your Career
    Share your Alison Certification with potential employers to show off your skills and capabilities

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