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Communication et gestion des conflits

Communication et gestion des conflits

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Communication et gestion des conflits

Ce cours de gestion gratuite montre comment la perception et la négociation sont des éléments clés d'une communication efficace en milieu de travail.
Dans ce cours de certificat, vous apprendrez le rôle de la perception dans la commun... Dans ce cours de certificat, vous apprendrez le rôle de la perception dans la communication. En outre, vous comprrez ce qu'est la négociation et quelles sont les principales techniques de prise de décision par groupe et de résolution de problèmes. Ce cours vous présentera les principaux principes de gestion des conflits dans le milieu de travail et les rôles que joue un chef de file dans ce processus.

In This Free Course, You Will Learn How To

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