In this module, you will be introduced to software quality management. You will learn about the evolution of software quality management, and the ISO 9000 structure and certification. You will also learn about the ISO 9000 requirements as well as SEI Capacity Maturity Model. You will also be introduced to the Key Process Areas (KPAs) in CMM.

In this module, you will be introduced to software reliability management. You will learn about the Personal Software Process (PSP) and its advantages to a user. You will also learn about the process of evaluating the reliability of the software. You will also be introduced to the difference between hardware and software failure curves as well as learn about software reliability estimation techniques and software statistical testing.