ISO 20000 - Principi di IT Service Management System (ITSM)

Q: What is the ISO 20000?

The ISO 20000 is the international standard for the IT Service Management (ITSM) sector. This ensures that IT department processes are all aligned with best international practices and meet a business’s needs.

Q: What skills will I learn in an ISO 20000 course?

Upon completion of the ISO 20000 - Principles of IT Service Management System (ITSM) , you will have developed your operations, ISO, ITIL, and IT management and leadership skills.

Q: Is an ISO 20000 course worth it?

Yes, it is. At the end of the ISO 20000 - Principles of IT Service Management System (ITSM) course you will be able to describe the differences between ISO 20000-1 and ITIL, how they work together, the steps a company needs to take to be ISO 20000 certified, the benefits of having this certification and more.

Q: What is the best ISO 20000 course?

Alison’s ISO 20000 - Principles of IT Service Management System (ITSM) is a comprehensive course on the standard’s principles, essentials, and operations. Additionally, the course explains the fundamental principles of the standards across the series and equips you to implement them in your organisation.

In questo corso gratuito online, si impara sui principi di norma ISO/IEC 20000 - 1, essenze e operazioni di ITSM.

Questo corso gratuito online ISO/IEC 20000 spiega i fondali di Information Technology... Questo corso gratuito online ISO/IEC 20000 spiega i fondali di Information Technology Service Management in termini pratici. Imparerai le norme ISO/IEC 20000 incluse nella serie, gli obiettivi di un Service Management System, i dettagli dietro le operazioni ITSM, il processo di certificazione ISO 20000:2018, ISO 20000 - 1 e la sua equivalenza con ITIL, per consentirti di implementarlo correttamente e di applicarlo nella tua organizzazione.

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