Advanced Level
Principes fondamentaux de Salesforce - Gestion des ventes et de la relation client
5,224Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Principes fondamentaux de Salesforce - Gestion des ventes et de la relation client
Découvrez comment Salesforce révolutionne l'engagement des clients et les opérations commerciales grâce à des solutions basées sur le cloud.
Salesforce est une plateforme de gestion de la relation client (CRM) basée sur le cloud qui aide les entreprises à gérer leurs ventes, leur marketing, leur service client, etc. Il fournit un hub centralis�... Salesforce est une plateforme de gestion de la relation client (CRM) basée sur le cloud qui aide les entreprises à gérer leurs ventes, leur marketing, leur service client, etc. Il fournit un hub centralisé permettant aux organisations de suivre et d'analyser les interactions avec les clients, d'automatiser les processus et d'améliorer l'efficacité. Grâce à son large éventail de fonctionnalités et d'options personnalisables, Salesforce est utilisé dans divers secteurs pour rationaliser les opérations et améliorer les relations avec les clients.
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Total XP: What You Will Learn In This Free Course
- Explain the key features and functi...
- Distinguish between customization a...
- Outline the transformation of Sales...
- Identify the various cloud platform...
- Explain the key features and functionalities of Salesforce products
- Distinguish between customization and configuration in Salesforce
- Outline the transformation of Salesforce Inc. from a CRM solution provider to a significant player in cloud computing
- Identify the various cloud platforms and products offered by Salesforce
- Indicate the dynamics of the Sales Force Automation Software Market
- State the ways to interpret the market reports
- Summarize the differences between Salesforce Lightning and Classic
- State the purpose and benefits of Salesforce AppExchange and how to navigate its offerings
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Learner Reviews & Feedback For Principes fondamentaux de Salesforce - Gestion des ventes et de la relation client
Kudos. This gave me more working knowledge about what Salesforce is and how I can better us it.
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Alison Graduate very good course
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