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Study Reminders
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Text Version

Set your study reminders

We will email you at these times to remind you to study.
  • Monday

    -

    7am

    +

    Tuesday

    -

    7am

    +

    Wednesday

    -

    7am

    +

    Thursday

    -

    7am

    +

    Friday

    -

    7am

    +

    Saturday

    -

    7am

    +

    Sunday

    -

    7am

    +

Upon successful completion of this module, students will be able to:

* Describe the customer service work-place and duties.
* Illustrate proper attitudes for effective customer service and means to create favorable first impressions.
* Comprehend customers' needs and wants.
* Demonstrate professionalism in difficult situations.
* Identify tactics for dealing with culturally diverse customers.