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Claim Your Discount! What is Learning?
A relatively permanent change in behaviour occurring as a result of experience.
Learning leads to change in behaviour.
The change in behaviour in not temporary.
Using Learning Principals in Training
Motivate participation.
Periodical training programs.
Provide opportunities to transfer knowledge.
Role models and mentoring.
BEHAVIOURISTIC THEORIES
Classical Conditioning
Before Conditioning:
Neutral Stimulus = No Response.
During Conditioning:
Neutral Stimulus + Unconditioned Stimulus = Unconditioned Response.
After Conditioning:
Conditioned Stimulus = Conditioned Response.
Operant Conditioning
Positive Reinforcement: The process by which people learn to perform behaviours that lead to the positive reinforcer (i.e. reward).
Negative Reinforcement: The process by which people learn to perform behaviours that will help them avoid undesirable consequences.
Punishment: Presenting an undesirable or aversive consequence in response to unwanted behaviour.
Extinction: The process through which responses that are no longer reinforced tend to gradually diminish in strength.
Cognitive Theories
Latent learning: Learning which is not apparent in the learner's behaviour at the time of learning, but which manifests later when a suitable motivation and circumstances appear.
Cognitive map: An internal perceptual representation of external environmental features and landmarks.
We from links between internal expectations and the external rewards. This link is strengthened if our choices are rewarded.
Observational Learning Theory
Also known as modelling or vicarious learning.
Learning through observing others' experience.
Steps to the Observational Learning Theory:
Paying attention.
Good retention.
Behavioural reproduction.
Motivation
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