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Performance Evaluation in BCMS and Improvement - Lesson Summary

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Some main and sub clauses discussed are:

Performance evaluation (Clause - 9)
Monitoring, measurement, analysis and evaluation (Sub Clause - 9.1)
Internal audit (Sub Clause - 9.2)
Management review (Sub Clause - 9.3)
Improvement (Clause - 10)
Nonconformity and corrective action (Sub Clause - 10.1)
Continual improvement (Sub Clause - 10.2)