In this module, you learned about the overall aspects of business writing.
You learned the concept of business writing, internal and external functions of business communication, the writing tasks involved for different types of documents, components of business writing, planning process and the various stages involved in business writing.
You discovered the guiding principles of business writing, adapting to the requirements of the audience, pro-audience, using words correctly organizing data and parallelism are discussed.
You learned about the forms of business writing, factors to be addressed while writing a standard memo and essential features of business letters are discussed.
Finally, you learned about the format and types of business letters and memos.
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