In clause - 10.1, Nonconformity and corrective action are discussed. So in this part A, we will be discussing some of its requirements.
The organization needs to do some actions listed in following whenever a non-conformity is highlighted:
• React to the nonconformity and, as needed: • Act to control and rectify the nonconformity • Manage the consequences of that nonconformity.
Other actions for non-conformity in Part - B are:
• Assess the requirement for an action to eradicate the potential causes of the nonconformity, so as it does not happen or appear somewhere again. For doing it, organization has to take the following actions:
• Reviewing and assessing the nonconformity • Determining & identifying the causes of the nonconformity • Determining & identifying if same nonconformities reside anywhere else in the EnMS, or has the potential to appear anywhere.
The actions in the Part C of the non-conformity and corrections actions are:
• Apply any actions identified from the action in Part B, if required.• Review the success or the effectiveness of any actions taken under the domain of corrective actions.• Based on the success of actions taken, modify the EnMS, if needed.
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