Module 1: Emotional Intelligence Models

In 1990, John (Jack) Mayer and Peter Salovey introduced the concept of emotional intelligence suggesting that some individuals possess the ability to reason about and use emotions to enhance thought more effectively than others.
Through their research,they suggested that emotional intelligence is a set of four interrelated abilities.


Perceiving emotions. The ability to detect and decipher emotions in faces, pictures, voices and cultural artefacts - including the ability to identify one's own emotions.


Using emotions. The ability to use emotions to facilitate cognitive activities, such as thinking and problem solving.


Understanding emotions. The ability to comprehend the language of emotion and to appreciate complicated relationships among emotions and the way they evolve over time.


Managing emotions. The ability to regulate emotions in both ourselves and in others.