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Study Reminders
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Set your study reminders

We will email you at these times to remind you to study.
  • Monday

    -

    7am

    +

    Tuesday

    -

    7am

    +

    Wednesday

    -

    7am

    +

    Thursday

    -

    7am

    +

    Friday

    -

    7am

    +

    Saturday

    -

    7am

    +

    Sunday

    -

    7am

    +


Feedback is information that can be used as a basis for improvement. So, feedback should help us to improve.


Some feedback is good, some feedback is bad, some feedback is helpful.


Compliments are positive but they don't tell us how to improve.


Criticism is negative but it doesn't tell us how to improve.


Feedback can be positive and it can be negative, but it does help us to improve and sometimes it's called "constructive criticism". Constructive criticism builds up - it doesn't knock down.


So, in terms of working with feedback and giving feedback, check your motives. Feedback should help not hurt.


Ask before you tell somebody what your thoughts are. They may already know.


Build on the positives, but be honest about the negatives.


Be specific.  "Perhaps you could do it this way?"


"I wonder if doing it this way might be better?"


"Have you thought about trying it a different way?"


"Have you thought about improving this way?"


How to receive feedback is not as easy as it sounds.  Getting feedback can be like being hit with a tennis ball. If you're not ready for it it can hurt.


It can be delivered aggressively, too fast or too hard.


It can be competitive, and you have to deal with it immediately.


Your automatic response is to bat it back.


Getting good quality feedback can be like receiving a present, as long as it's given with good intentions.  It's packaged nicely and you can take it away with you and look at it later.


It might be something that you want or something that you don't.


You can keep it or throw it away.


You can accept the feedback or reject it.
When receiving feedback, listen! You might learn something.


Don't throw it back like a tennis ball.


We often do this by giving excuses or going into denial or pretending that the issue isn't a problem.


Say "Thank you".


It's now yours to do what you like with, a bit like a gift. You can use it as ways to improve and do things better.

 

So, you see anyone can take a dislike to something and be critical. That's easy!  It's an emotional response. But to be helpful, you need to explain why you disliked it and what you would like to see to make it better.


This is a good use of emotional intelligence!