How to Support Employees Through Organizational Change
Introduction to Key Success Factors
The management team of an organization are accountable for making the changes within the organization when necessary.
They have a responsibility to do this in a manner which minimizes disruption to the services the organization provides and their employees.
Work practices need to be constantly reviewed in organizations, as new technology and treatments develop. Despite the obvious industrial issues which can emerge during such processes, organizations can not afford to back away from these changes.
Management has the responsibility to implement change in the most efficient way possible!
Proposed changes in the work environment, roles and responsibilities can create a high degree of anxiety for employees.
Job security may be their principal concern, but other issues such as the skills and ability to function in new roles or with new line reporting to a different person, are also major concerns and bring great uncertainty.
This module provides a model for managers who are required to manage the impacts of the changing work environment and explains for staff, the sorts of supports and processes which should be put in place to assist them through change within their organization.
The Difference Between Planned and Unplanned Change
The experience of managers across many industries is that change is not necessarily predictable.
Due to the complex and critical nature of industry, even planned change may not fit into a predictable pattern of events.
Planned change is desirable because there is greater certainty of the outcomes of change and managers are better able to support employees through the change processes.
Unplanned change results from unanticipated events. No matter how well planned a change may be, there will always be some events that are unanticipated. The challenge for managers is to minimise the disruption relating to unplanned change; to keep the change process moving towards the best possible outcome.
Purpose of the ‘How to Guide’
The guide is designed to give managers and project staff processes that provide a high level of support to employees affected by organizational change.
These processes should be used in conjunction with existing human resource and main stream management systems.
For the best results - this guide should be used with what was covered in Module 1!
Structure of the Guide
Throughout the guide, 11 key success factors in supporting employees through organizational change will be covered.
Each of the 11 key success factors will be discussed across the course of this module under the following breakdown:
Key Success Factors Unit
Key Success Factors 1-4 3
Key Success Factors 5-8 4
Key Success Factors 9-11 5
END of Unit
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