Module 3: Providing Excellent Customer Service - Lesson Summary | en - 588 - 43005
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Lesson Summary

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  • Study Notes
  • Discuss This Topic
    Mfonabasi E.
    NG
    Mfonabasi E.

    Brilliant outline. Clear, concise and comes alive in words.

    Karen W.
    CA
    Karen W.

    Excellent tips on customer loyalty

    Appiah E.
    GH
    Appiah E.

    excellent customer service must be implement an effective customer service through a retail staff hospitality workers and public servants

    Kamaludden  S.
    NG
    Kamaludden S.

    in order to maintain customer loyalty one has to provide an excellent customer service

    David L.
    MY
    David L.

    very good information

    Bolatito B.
    NG
    Bolatito B.

    Never knew all these are involved in customer services

    Adeola O.
    NG
    Adeola O.

    Customers must be satisfied at all times...

    Lili L.
    US
    Lili L.

    This is very good for me to develop my customer service skills.

    April H.
    US
    April H.

    I have learned more than I thought I would with this program.

    Hannah Y.
    GH
    Hannah Y.

    never knew customer services requires and involve all these. this is really helpful.

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