Creating Customer Loyalty
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Creating Customer Loyalty

Alison's free online Diploma in Customer Service course introduces you to the fundamental elements of quality, professional customer service.

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    Titilayo A.
    NG
    Titilayo A.

    This is so enriching.

    Bruno M.
    MW
    Bruno M.

    This is so enriching in the field of customer care

    Karen W.
    CA
    Karen W.

    A customers loyalty will increase your companies bottom line.

    Noralene A.
    LC
    Noralene A.

    If one is busy assisting a customer and a loyal customer comes you have to tell them that you will be with them in a minute

    Noralene A.
    LC
    Noralene A.

    when you are finish with the previous customer you attend the loyal customer saying that you sorry for the wait and then you attend to their problem

    Jacob Shems S.
    UG
    Jacob Shems S.

    how can we avoid clients who claim to be customers when actually they are spying on the system to beat your competitiveness?

    Andreas S.
    ZA
    Andreas S.

    Nowadays business fail to succeed because of bad attitude and also lack good of required skills in the field of service where customers need satisfaction.

    Andreas S.
    ZA
    Andreas S.

    Some companies once items are purchased they do not come back and hear about the satisfaction.

    Chukwuebuka A.
    NG
    Chukwuebuka A.

    amazing points...excellent customer service will surely put your business ahead of others..

    Aanuoluwapo B.
    NG
    Aanuoluwapo B.

    In a world where your competitors are only a click away, customer service really is the ‘new’ marketing. Today’s consumers have access to an endless amount of information about your business, and research shows that they’re ready and willing to stop dating around and stick with companies who go above and beyond to create a fantastic customer experience. When customers feel taken care of they are more inclined to buy from you again.

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