What is Excellent Service?
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What is Excellent Service?

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    Karen W.
    CA
    Karen W.

    Excellent customer is not always a an easy task, it takes a considerable amount of effort to be able to meet the needs of the client.

    Jacob Shems S.
    UG
    Jacob Shems S.

    How can we standardise customer service given attitudinal differences of the front line staff?

    Jacob Shems S.
    UG
    Jacob Shems S.

    \system is too slow

    Regina D.
    GH
    Regina D.

    does identifying a Role Model only applies a employers because it seems the note talks about employers studying their employees

    Nooh B.
    TR
    Nooh B.

    Excellent service is not about attending to the customer's immediate need and concluding with ''God damn the rest''. It's not about them being ''just'' satisfied. It's about them being happy enough to come back for more. It's about doing enough to get them talking about your service to other potential future customers; in other words getting them marketing you to others.

    PIERRE J.
    HT
    PIERRE J.

    Excellent service is how good you take care of customers so that they will come back again.

    Lili L.
    US
    Lili L.

    This is a very good lesson. I'm enjoying the course.

    Lili L.
    US
    Lili L.

    Good lesson!

    Laith M.
    TR
    Laith M.

    So great and deep,I Love it

    Raymond A.
    NG
    Raymond A.

    rili interesting topic

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