Colloquial or Formal
Its important to know the appropriate levels of formality to use in different situations.
Especially in greetings
Colloquial: How is it going
Formal: Good afternoon, how are you today
Colloquial: Can you give me a hand to move this stuff
Formal: Could I ask you to send the minutes for the meeting through
In Phone Calls:
Colloquial: Can you hold for a sec/just a second
Formal: Can you hold for a moment please I need to find my Schedule
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