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Benefits of Training
Training can be a source of a competitive advantage for a company. The primary benefit to the company is the result of an accumulation of smaller benefits. Also, the well-trained employee creates an advantage for him or herself.
Skills and Knowledge
Training provides greater skill and knowledge to the employees, which translate into any number of improved job performances. The belief is that providing employees with training will result in increased profits - the improved performance or error reduction of the employees results in cost reduction for the company.
The company is not the only beneficiary of employee training, the employee benefits quite a bit as well. By attending training sessions, employees can deepen their existing skill set, increase their overall skill set and increase their understanding of the organization.
Additionally, the trained employee becomes more marketable in the event that he or she searches for another job - more and better skills will often lead to better or higher paying jobs.
Other benefits that the company and employee enjoy as a result of utilizing a company’s training systems include the following:
• increased job satisfaction and morale among employees
• increased employee motivation
• increased efficiencies in processes, resulting in financial gain
• increased capacity to adopt new technologies and methods
• increased innovation in strategies and products
• reduced employee turnover
• enhanced company image, e.g. conducting ethics training (note that this is not a good reason for ethics training!)
• risk management, e.g. training about sexual harassment, diversity training
Unit 07 - Training Systems
Two of the largest issues that a company faces with developing these training systems are: (1) what type of training to use, and
(2) how to evaluate the effectiveness of the training.
It is important that these training systems and evaluation procedures remain in-line with the culture and policies of the rest of the company. Below is a partial list of common training systems.
Similar to a school classroom, the session is lead by a “trainer/teacher” who covers a specific topic such as how to use a new computer program.
Audio-visual media & computer-based training
With the advancement of technology, companies can invest in video, audio and computer based learning such as instructional tapes, recorded lectures or “podcasts”, or computer materials such as Flash presentations. The benefit of these methods is that they are relatively inexpensive and can be utilized by the employee at their discretion.
A training method that relies on the employee to recognize the skills and knowledge he or she will need as they perform their work, and then develop those skills on his or her own.
Specialized training that focuses on a specific need of specific employees. This typically applies to manufacturing based companies in relation to training their employees on the machinery and methods used.
Mentoring & coaching
Mentoring systems pair a younger or less experienced employee with an individual that has experience and success within the company who can offer guidance, aid and insight to the younger/less experienced employees. Coaching systems are slightly different. They involve the manager offering developmental assistance to the employee through observation, assessment, providing feedback, questioning, etc.
The use of physical and mental activities such as ropes courses or problem-solving tasks that encourage the use of team work.
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