what are the 3 general approaches for information systems function?
Identify Your Information Systems Needs
It is important that organizations be sure they are using their scares resources on information systems projects that have the greatest value to the organization. A time-tested way of doing this is to have a process for setting information systems development priorities that are consistent with and aligned with organizational priorities.
The three general approaches to setting priorities (also known as developing a strategic plan for the information systems function) are:
• Have the information systems department set priorities
• Have a cross-functional steering committee set priorities
• Conduct a systems planning project
The person in charge of the information systems functions, particularly in larger organizations is called the Chief Information Officer or CIO. The CIO is responsible for new system development, systems operations, and maintenance of existing systems.
Ideally, the CIO has a solid understanding of the organization’s overall strategy and tactics as well as a good understanding of IS issues. A competent CIO should be able, therefore, to do a good job of setting priorities for the IS function.
Many organizations use a cross-functional steering committee discuss and agree on overall priorities for the information systems function. All major areas of the company are represented, including, for example, accounting, finance, human resources, operations, and sales and marketing.
Having all areas involved provides some assurance that the organizations needs and opportunities are addressed in the proper priority sequence.
Systems planning project
Even small companies will get benefit from taking a relatively short time to develop a formal plan for the information systems function.
Many organizations take their business plan down another level and have formal plans for individual departments, such as sales and marketing, operations, and human resources. It is particularly important to have a written plan for the Information Systems function as top management must be assured that the benefits of IS are being applied in accordance with the overall goals of the organization.
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