Just about every organisation today claims that their human resources are their most important and valuable assets.
So what is it about the staff, employees, workers, and operatives that make them so important to the management of any organisation?
Human Resources Management involves the process of managing people to perform various tasks within the organisation so as to achieve organisational goals.
Human resources managers are responsible for creating 'win-win' relationships for both the individual employee and the organisation as a whole.
Employees are seen as the key to organisational success as they are the ones who implement management's policies and practices and they are usually the ones at the coalface dealing with customers or physically making the products.
If employee performance is not up to the benchmark, then the organisation will not be working in synergy and will not be able to meet the standard set by the industry leader.
Organisations have often tried to obtain a competitive advantage by various means - by use of specialised natural resources, by use of technology and other capital resources, or by entrepreneurial resources or 'street smarts'.
Today, the human resources factor is really the only viable choice to achieve that competitive edge or advantage over corporate competitors.