Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals.KPIs are utilized to track or measure actual performance against key success factors.
A KPI can be used to closely monitor the results of actions, Detect potential problems and it can drive improvement,It is reasonable to use the KPI as a tool to improve ongoing process performance.
What is the full meaning of APIs ?
What the full meaning of KPIs ?
level of motivation of the employees might be an another indicator
Business Management - KPIs
Data analysis is the basis of future planning for organisations.
Finally, once the data has been collected and analysed, it must be
interpreted. The interpreted data may then form a basis for future action.
The organisation may decide to do nothing as it is performing to the
benchmark. The organisation may take corrective action as the
organisational objectives were not met, it may change the direction in
which the organisation is heading, or it may set new and revised
organisational goals to improve the performance of the organisation to a
Examples of KPIs that large-scale organisations commonly use to measure
their performance include:
* the level of profit
* the return on investment
* the return on assets
* the level of staff turnover
* the level of customer satisfaction
* the number of customer complaints
* the number of industrial disputes
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