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The key points from this module are:
International business refers to the trade of good, service, technology, capital and knowledge across national borders and at a global or transnational life.
Globalization is a process of business integration among people, companies and governments across the world.
Seamless and real-time communication plays a key role in the effectiveness of management information systems for the success of the shared services.
The shared service organizations share delivery of similar services across locations countries to reduce cost, enhance efficiency and improve quality.
The three main kinds of organizational structures are:
CentralizedDecentralizedCoordinated
The four delivery mechanisms of shared services are:
Resource sharing: Multi-national organizations share key resources of individual countries to deliver for grouped companies.Centralisation of services: Relocation of multiple delivery sites or services to one centre which then serves the whole organization.Joint venture: Establish a stand-alone entity to share costs and risks of providing goods and services.Outsourcing: Key functions outsourced to provider organisations. Non-core functions can be outsourced to a third party for efficiency and cost-saving and agility.
Transition is the process of transferring the knowledge and management of the IT systems from one organization to another.
Patches are small software updates sent by vendors from time to time.
Steroids refer to computing capabilities, including speed, input-output rate, and storage capacity.