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Customer Needs - Learning Outcomes

Discuss the five Types of Customer Needs
Describe the process of Identifying Latent and Indirect Needs
Explain the Affinity Diagram Method of analyzing customer needs
Discuss the Basic Functions of an Electrical Drill

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Module 1: Customer Needs

Module 1: Customer Needs

Customer Needs - Learning Outcomes

Identifying Customer Needs

Customer Needs Analysis

Product Specifications

Laboratory Exercise: Electric Drill

Customer Needs - Lesson Summary

Course assessment

Customer Needs in Product Design Engineering - Course Assessment

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Module 1: Customer Needs

Module 1: Customer Needs

Customer Needs - Learning Outcomes

Identifying Customer Needs

Customer Needs Analysis

Product Specifications

Laboratory Exercise: Electric Drill

Customer Needs - Lesson Summary

Course assessment

Customer Needs in Product Design Engineering - Course Assessment

We offer unlimited learning for free. Be a part of our mission.

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