Six Major Trends and Implications for Management.The Six Major Trends of Technology.In the past few years, six major trends have drastically altered the way organizations use technology. These trends make it imperative that a manager become familiar with both the use of technology and how to control it in the organization. Click the segments to explore the six major trends of technology.
The cumulative effect of what all the technology firms are installing is to transform the organization and allow new types of organizational structures. Sometimes the transformation occurs slowly as one unit in an organization begins to use groupware. In other cases the firm is totally different after the application of technology. This ability of information technology to transform organizations is one of the most powerful tools available to a manager today.
Successful firms are implementing information systems that give them an edge on the competition study some examples. Firms that prosper in the coming years will be managed by individuals who are able to develop creative, strategic applications of the technology. From the largest corporations to the smallest business, we find technology is used to reduce labour, improve quality, provide better customer service, or change the way the firm operates. Factories use technology to design parts and control production. The small auto-repair shop uses a packaged personal computer system to prepare work orders and bills for its customers. The body shop uses a computer-controlled machine with lasers to take measurements so it can check the alignment of auto mobile suspensions, frames, and bodies. In this text we shall see a large number of examples of how technology is applied to change and improve the way we work. The personal computer has tremendous appeal. It is easy to use and has a variety of powerful software programs available that can dramatically increase the user's productivity. When connected to a network within the organization and to the Internet, it is a tremendous tool for knowledge workers. Computers first replaced punched card equipment and were used for purely computational tasks. From the large centralized computers, the technology evolved into desktop, personal computers. When users wanted access to information stored in different locations, companies developed networks to link terminals and computers to other computers. These networks have grown and become a medium for internal and external communications with other organizations. For many workers today, the communications aspects of computers are more important than their computational capabilities. The Internet offers a tremendous amount of information on-line, information that you can search from your computer. Networks link people and organizations together, greatly speeding up the process of communications. The Internet makes expertise available regardless of time and distance, and provides access to information at any location connected to the Internet. Companies can expand their geographic scope electronically without having to open branch offices. The Internet leads naturally to electronic commerce-creating new ways to market, contract for, and complete transactions.
Six Major Trends and Implications for Management What does all this mean for the management student? The manager must be a competent user of computers and the Internet, and learn to manage information technology. Managers today are expected to make information technology an integral part of their jobs.
It is the manager, not the technical staff member, who must come up with the idea for a system, allocate resources, and see that systems are designed well to provide the firm with a competitive edge. Six Major Trends and Implications for Management Networking has added a variety of new ways to communicate electronically. Information technology today provides computational and communications capabilities that were inconceivable a decade ago. A manager has to know enough about technology to take advantage of the power IT offers.
We are not talking about building an isolated application-rather the technology exists to affect the fundamental way the organization is structured, its operations, and its relations with other organizations like suppliers and customers. Six Major Trends and Implications for Management
You will have to recognize opportunities to apply technology and then manage the implementation of the new technology.
The success of information processing in the firm lies more with top and middle management than with the information services department. Companies and managers that succeed in the future will use information technology in all aspects of their business.