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  • Nota de Estudos
  • Rever Tópicos
    Bernard N.
    KE
    Bernard N.

    Professor at some points he has been very fast i don't know whether because you directed and gave us more reading material,but anyway i have loved the summary part is so nice.

    Felix Jekey G.
    NG
    Felix Jekey G.

    making quality a priority means putting customer needs first. It means meeting and exceeding customer expectations by involving everyone in the organization through an integrated effort. Total quality management (TQM)is an integrated organizational effort designed to improve quality at every level

    Heidy Z.
    DO
    Heidy Z.

    Understanding cost of quality is worthy to be considered for improvement developing. Both visible and hidden costs of poor quality and the costs of mismanaging quality show us the high lost level for the company. In an specific process of evaluation using scientific method, we can incorporated TQM tools to get better results.

    Thimothi Satheesh G.
    IN
    Thimothi Satheesh G.

    long supply chains, unskilled labor

    Thimothi Satheesh G.
    IN
    Thimothi Satheesh G.

    good input..

    Thimothi Satheesh G.
    IN
    Thimothi Satheesh G.

    nice lesson summary about quality management, quality assurance, industrial revolution, quality as a business strategy, total quality management, the quality challenge, traditional management, quality gurus, customer expectations, contemporary quality philosophies, consequences of poor quality, visible & hidden costs of poor quality.

    Thimothi Satheesh G.
    IN
    Thimothi Satheesh G.

    Understanding Cost of Quality and TQM Tools - Lesson Summary

    Thimothi Satheesh G.
    IN
    Thimothi Satheesh G.

    I learned about, quality assurance, industrial revolution, quality as a business strategy, total quality management, the quality challenge, traditional management, quality gurus, customer expectations, contemporary quality philosophies, consequences of poor quality, visible & hidden costs of poor quality.

    Marcas M.
    AU
    Marcas M.

    Really good input

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