O Cliente de Hospitalidade
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O Cliente de Hospitalidade

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  • Nota de Estudos
  • Rever Tópicos
    Lordford O.
    GH
    Lordford O.

    Customer service in hospitality industry offers a non-tangible good which relies totally on the personality and skill of those providing it.

    Raymond A.
    NG
    Raymond A.

    hospitality is important

    Isoken Precious O.
    NG
    Isoken Precious O.

    customer service in hospitality industry requires more from the customer service employee,your personality/attitude/skills is what you are actually rendering to the customer,there is no tangible goods in exchange. so in this case your attitude towards customers must be extra-ordinarily good.

    Leticia Rose N.
    GU
    Leticia Rose N.

    customers in the hospitality industry expect a clean secure and safe environment as well as professionalism from those providing services to them.

    Isaac B.
    ZA
    Isaac B.

    customer service in hospitality require skilled employees to deliver

    Nicola H.
    GB
    Nicola H.

    good course

    Marina W.
    US
    Marina W.

    intro to hospitality comments

    Marina W.
    US
    Marina W.

    what is an example you received great hospitality service?

    Nathan M.
    ZM
    Nathan M.

    Wonderful course, being acquainted to real professionalism.

    Daba O.
    NG
    Daba O.

    Putting oneself in the shoes of the customer will help hospitality service personnel, particularly front desk personnel, treat the customer with the appropriate care and attention.

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