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Information Technology - Issues associated with changing information
systems in organisations: level of personalised service
Level of personalised service
Image. Banks are now encouraging the use of Automatic Teller Machines or
Internet banking, instead of over-the-counter transactions with a human
teller.
One impact of new information technology has been the replacement of human
operated systems by automatic, computer controlled ones. In many of our
daily transactions, we may interact with a computer to conduct business or
organise our leisure time. For example, many companies now have automated
switchboards where you key in numbers on your telephone corresponding to
menu choices offered by a recorded voice. Many companies with an Internet
presence offer self-help sections related to troubleshooting hardware or
software. Many people have accepted these changes as being part of modern
life. Others, however, believe that these services are often very
impersonal.
Try these discussion/short answer questions in order to analyse the issues
surrounding the level of personalised service within organisations.
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Overlooking this machines are humans of course.
What are or can be some of the issues associated with changing information systems in organizations: levels of personalized service is stricter or operated by everyone. Its not just one person's assignment, they all work together as a team to keep the system running even better after each revision that is done.
One impact of new information technology has been the replacement of human operated systems by automatic, computer controlled ones. In many of our daily transactions, we may interact with a computer to conduct business or organise our leisure time
Whether human operated or automated is there any difference when it comes to safeguarding one's personal information as result of having to use these information systems?
many companies now have automated switchboards where you key in numbers on your telephone corresponding to menu choices offered by a recorded voice
1,because they do not have understanding of it 2,making everybody to aware of it and giving them training 3,customer awareness about a product help them to develop an interest the product
Banks are now encouraging the use of Automatic Teller Machines or Internet banking, instead of over-the-counter transactions with a human teller.
One impact of new information technology has been the replacement of human operated systems by automatic, computer controlled ones.
Information Technology -> Issues associated with changing information systems in organisations: level of personalised service Level of personalised service Banks are now encouraging the use of Automatic Teller Machines or Internet banking, instead of over-the-counter transactions with a human teller. Banks are now encouraging the use of Automatic Teller Machines or Internet banking, instead of over-the-counter transactions with a human teller. One impact of new information technology has been the replacement of human operated systems by automatic, computer controlled ones. In many of our daily transactions, we may interact with a computer to conduct business or organise our leisure time. For example, many companies now have automated switchboards where you key in numbers on your telephone corresponding to menu choices offered by a recorded voice. Many companies with an Internet presence offer self-help sections related to troubleshooting hardware or software. Many people have accepted these changes as being part of modern life. Others, however, believe that these services are often very impersonal. Try these discussion/short answer questions in order to analyse the issues surrounding the level of personalised service within organisations.
New informational systems replace manual systems. As a result, level of personalized service is an issue related to changing information system.