Business Management - Human resource management: employee relations
Employee relations refers to the working relationship that exists and
develops between employees (both individually and collectively) and the
management of an organisation. It determines how these two parties interact
with each other when determining terms and conditions of employment, during
dispute negotiation and resolution, and throughout day-to-day operations.
Management is responsible for developing and implementing policies designed
to ensure that this relationship is appropriate for achieving
Essentially, the objectives of employees and employers are diametrically
opposed. Employers are attempting to obtain the highest profit margin
possible whilst employees are trying to achieve the highest wage level
possible. A conflict of interests is bound to occur!
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