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Module 1: O ciclo de trabalho

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Gerenciamento de recursos humanos: avaliação de desempenho

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XSIQ
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Business Management - Human resource management: performance appraisal

Performance appraisal

The level of employee performance is the key to business success. Managers
are responsible for the performance of employees and should therefore
establish a system whereby the performance of each employee is evaluated on
a regular basis. Such an assessment will help the organisation to achieve
its objectives and help it to run both efficiently and effectively.

There are many methods that may be used to assess the performance levels
of employees. These methods include:

* management by objectives

* performance appraisal systems, and

* personal interaction and feedback

Performance appraisal methods include the process of establishing the
performance levels of the employees, developing the criteria to be used to
evaluate the performance of the employee and actually carrying out the
appraisal and providing feedback to the employee. The end result will be an
assessment of the performance of the employee based on the current period
and a projection of expected performance over the next period.

Animation.

The performance appraisal process may be carried out by an outsourced
organisation, superiors or peers of the employee being appraised, or the
appraisee themselves.

There are many steps to a successful appraisal process. These include:

* the preparation of a written self-appraisal

* an evaluation of the employee's work performance

* a discussion between appraiser and appraisee

* a written statement of the intended outcomes of the process - personal
objectives, benchmark to be achieved, assessment process to be followed

* a signing of the agreement

* a future evaluation of the outcomes of the agreed document

Management by Objectives is another method of employee performance
appraisal. This method relies on the creation of a set of objectives
that an employee hopes to achieve within a specified time-period. A
timeline is established and an assessment of the employee's performances is
based on the extent to which the employee achieves these objectives within
the specified time period. New goals are established when the original
goals have been attained.

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