Business Management - Management skills and competencies
Management skills and competencies
Managers need to possess a diverse range of skills to operate
efficiently and effectively in today's marketplace. IMAGE.
Skills and competency levels can be achieved or enhanced by training, by
practice, by coaching, by mentoring, by observation and by benchmarking. IMAGE.
Managers in today's organisations are expected to demonstrate specific
skills and competency levels in order to exercise their respective
managerial functions both effectively and efficiently. The skills they need
to exhibit are extremely diverse as managers need not only to be able to
work by themselves and as a member of a team, but they will also need to
supervise and to coach employees in various processes and procedures.
A skill is defined as 'practical knowledge in combination with ability,
cleverness and expertness'. Skills are therefore those abilities which
result from knowledge, information, practice and aptitude. A competency is
defined as 'sufficiency in amount, quality or degree'. Competency levels
are therefore those levels set by the organisation, or by an external
organisation, which managers will be expected to reach and execute with
respect to the exercise of a specific skill.
Key competencies expected to be shown by employees within organisations
(and therefore, by managers of those organisations) include the following
seven key competencies:
* collecting, analysing and organising information
* communicating ideas and information
* planning and organising activities
* working with others in teams
* using mathematical ideas and techniques
* solving problems
* using technology
Skills and competency levels can be achieved or enhanced by training,
practice, coaching, mentoring, observation and benchmarking.
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