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Module 1: Objectivos e estruturas de gestão

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XSIQ
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Business Management - C - controlling

C - controlling

C - controlling - managers must perform a supervisory and control function
to ensure that work is performed to the optimal level and that the quality
of service provision of product manufacture is at world's best practice
level. Managers must assess and monitor the performance of departments,
teams of employees and individual employees to ensure that the objectives
of the organisation are being achieved. There are a number of different
techniques that the manager may adopt. The control mechanism may be
implemented at the end of a predetermined period or a continuous method of
assessment may be adopted. The standards of performance required by
managers must be clearly communicated to employees or teams of employees.
Once the performance has been measured, compared and analysed, then
corrective action may be taken by the managers when appropriate. The level
of control employed by the manager will, in many respects, be determined by
the management style adopted by the manager and by the culture of the
organisation.

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