In this module, you will learn about alternative dispute resolution (ADR) and how to prepare for an ADR session, including what is expected of you in an ADR session. You will also learn about ADR practitioners and the benefits of ADR.

In this module, you will learn about the most common and uncommon methods of ADR. You will learn about when each type of ADR method is used and the benefits and drawbacks of each. You will also learn about situations where inequality can arise within an ADR process. and plans to overcome this.

You must score 80% or more to pass this assessment.