Capacity Development Learning Path
How can organizations worldwide make sure that they work as efficiently and sustainable as possible with their limited budgets? The answer lies in Capacity Development. This Learning Path teaches the core components of vital business and leadership skills, designed to introduce learners to the principles of strategic management, developing organizational culture, project management, human resources and business communications.
Courses in this Learning Path
Leadership Skills in Business
Successful entrepreneurs need more than business ideas, they need to be good leaders. This free online course from Alison reviews the essential leadership skills an entrepreneur or business person needs.
These skills include the knowledge and understanding of how to organise your company, how to select your business team, how to manage your business team, and how you should behave as a business professional. All great entrepreneurs and business people gain this knowledge and understanding early in their career and by studying this course you can gain the knowledge and understanding to acquire these skills also.2-3 Hours50 Points
Diploma in Human Resources
Human resources (HR) plays a key role in modern organizations and businesses, be they private sector, public sector or voluntary. This free online human resources diploma course covers diverse topics in HR, from the role of the human resources manager and how to recruit, select, train and assess employees, to employee motivation, employee-employer relations, and how to manage change within an organization.
Alison's Diploma in Human Resources course gives a thorough knowledge and understanding of the important role HR plays in organizations, and will be of great interest to HR business professionals as well as those who are pursuing a career in this area.
10-15 Hours250 Points
Introducing the Five Archetypes of Organizational Culture
In today’s difficult economic times businesses and organizations are busy trying to just carve a niche for themselves in the market place. Many business leaders and managers lack the time, finance or motivation to consider developing and maintaining a work place culture.
In this free online course Andy Freire, co-founder and CEO of Axialent, discusses the five archetypes of culture within an organization and why they are important to develop and grow in any business or organization. These five cultural archetypes are: Customer-focused culture; One-team culture; Innovation culture; Achievement culture; and People-first culture. He explains that it’s not possible to implement all five at the same time but any business leader or manager can start by outlining how important organizational culture is for both their business and employees and build the five archetypes one by one. You will also learn the key values for each of the five archetypes of organizational culture.
This course will be of great interest to business leaders and managers who are growing a business or organization and who want to develop and grow a workplace culture that will benefit both their employees and customers.
1-2 Hour50 Points
Modern Project Management - Working with Clients and Project Teams
Modern Project Management - Working with Clients and Project Teams is the second in a series of free online courses designed for anyone who wants to learn about best practices in contemporary project management. As projects become more complex and clients' expectations increase Project Managers need to shift emphasis from managing the tasks to taking a leadership role. This involves getting a good understanding of what the client really expects – not just the technical scope – but also how decisions are reached, how information is communicated, and how and why changes are made to the project plans.
The Project Manager also needs to motivate and engage the members of the project team and keep all the other stakeholders on board. This course is broken down into three key areas: understanding and meeting the client’s expectations, working with the project team members and using the relevant communications and software to keep track of the project information. Using the Project Management Institute's Book of Knowledge along with other core theory this course shows how to engage the client appropriately from the start of the project, to resolving issues that may arise through to celebrating key achievements. It also looks at the role of personality types both in terms of the Project Manager's own leadership style, and how to define the roles of project team members and to identify team members who are suitable for those roles. It explains the different types of project teams and how to manage effective team meetings. Learners will also be introduced to the technical communications involved in sharing knowledge within the project team and they will get an overview of the types of software used for project management at differing levels of complexity.
This free course will be of great interest to all professionals working in the area of project management or those who have become involved in a work project or learners who just want to be able to manage personal projects more effectively.
2-3 Hours50 Points
Diploma in Business Communication Skills
The free online course Diploma in Business Communication Skills will help you develop effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills. Good communication skills are an important element for a business or organisation to function effectively, and for the development of good relationships between work colleagues within a business and with clients and customers outside a business.
The course first introduces the principles of written communication. You will learn that preparation is key for successful writing and will allow you express your thoughts in a clear, concise and efficient manner. You will learn about writing styles, how to use a planning checklist for business writing, and which writing style is most appropriate for business communication. Next, the course covers the key communication skills needed for successful team meetings. You will learn about the importance of the purpose statement and agenda for the meeting. The course also covers the communication skills needed to manage a meeting once it is in progress. You will learn how to transition from one topic to the next, how to help team members contribute positively at the meeting and how to bring the meeting to a successful conclusion.
The course then shows you how to plan and develop effective presentations. You will learn how to assess the expectations of your audience and engage with them effectively. You will also learn how to overcome nervousness and become more confident when speaking in public. Finally, the course introduces you to the concept of cross-cultural communication and its importance in the modern globalized workplace. It then describes strategies for identifying both similar and divergent cultural characteristics across different cultures, and why they play an important role in effective cross-cultural communication.
This free Diploma course will be of great interest to all business professionals who want to improve their communication skills, and to any learner who is about to enter the world of business and wants to develop an engaging and responsive communication style.
10-15 Hours250 Points
Diploma in Strategic Management
The free online course Diploma in Strategic Management introduces you to the concept of how top management can use strategic practices and procedures to achieve major goals and initiatives within an organisation.
The course begins by explaining what a mission statement is and how clearly stated mission statements add focus to the organization's efforts. You will learn how a strategic plan helps determine long-term decisions including an organization's objectives, goals and course of action. You will learn the difference between operating decisions and strategic decisions and what a strategic management decision process involves. The course then introduces you to the decision making process involved in strategic management. You will learn about important decision making steps, from determining the mission or purpose of an organization to specifying objectives and goals to formulating a strategic plan and through to monitoring, reviewing and evaluating the strategic plan. The course then introduces you important topics in strategic management, such as strategic competitiveness, strategic risk, strategic flexibility, and internal and external analysis and what role they play in the decision making process.
The course reviews the concept of implementing strategy and describes who will carry out the strategic plan and what should be done to align the company’s operations in a new direction. You will then learn about business functions and the factors differentiating Stage I, II and III companies. The course introduces you to the important issues involved in corporate strategy such as directional strategy, portfolio strategy and parenting strategy. Finally, you will learn about tools and techniques that are used as part of the corporate strategy process.
This free Diploma course will be of great interest to all professionals working in management and who are involved in making strategic decisions, and to all learners who would like to learn more about the role of strategic management in business.
10-15 Hours250 Points