Capacity Development Learning Path
How can organizations worldwide make sure that they work as efficiently and sustainable as possible with their limited budgets? The answer lies in Capacity Development.
This Learning Path teaches the core components of vital business and leadership skills, designed to introduce learners to the principles of strategic management, developing organizational culture, project management, human resources and business communications.
Courses in this Learning Path
Introducing the Five Archetypes of Organizational Culture
In today’s difficult economic times businesses and organizations are busy trying to just carve a niche for themselves in the market place. Many business leaders and managers lack the time, finance or motivation to consider developing and maintaining a work place culture.
In this course Andy Freire, co-founder and CEO of Axialent, discusses the five archetypes of culture within an organization and why they are important to develop and grow in any business or organization. These five cultural archetypes are: Customer-focused culture; One-team culture; Innovation culture; Achievement culture; and People-first culture. He explains that it’s not possible to implement all five at the same time but any business leader or manager can start by outlining how important organizational culture is for both their business and employees and build the five archetypes one by one. You will also learn the key values for each of the five archetypes of organizational culture.
This course will be of great interest to business leaders and managers who are growing a business or organization and who want to develop and grow a workplace culture that will benefit both their employees and customers.1-2 Hour50 Points
Diploma in Strategic Management
The course Diploma in Strategic Management introduces you to the concept of how top management can use strategic practices and procedures to achieve major goals and initiatives within an organisation.
The course begins by explaining what a mission statement is and how clearly stated mission statements add focus to the organization's efforts. You will learn how a strategic plan helps determine long-term decisions including an organization's objectives, goals and course of action. You will learn the difference between operating decisions and strategic decisions and what a strategic management decision process involves. The course then introduces you to the decision making process involved in strategic management. You will learn about important decision making steps, from determining the mission or purpose of an organization to specifying objectives and goals to formulating a strategic plan and through to monitoring, reviewing and evaluating the strategic plan. The course then introduces you important topics in strategic management, such as strategic competitiveness, strategic risk, strategic flexibility, and internal and external analysis and what role they play in the decision making process.
The course reviews the concept of implementing strategy and describes who will carry out the strategic plan and what should be done to align the company’s operations in a new direction. You will then learn about business functions and the factors differentiating Stage I, II and III companies. The course introduces you to the important issues involved in corporate strategy such as directional strategy, portfolio strategy and parenting strategy. Finally, you will learn about tools and techniques that are used as part of the corporate strategy process.
This Diploma course will be of great interest to all professionals working in management and who are involved in making strategic decisions, and to all learners who would like to learn more about the role of strategic management in business.10-15 Hours250 Points
Leadership Skills in Business
Successful entrepreneurs need more than business ideas, they need to be good leaders. This course from Alison reviews the essential leadership skills an entrepreneur or business person needs.
These skills include the knowledge and understanding of how to organise your company, how to select your business team, how to manage your business team, and how you should behave as a business professional. All great entrepreneurs and business people gain this knowledge and understanding early in their career and by studying this course you can gain the knowledge and understanding to acquire these skills also.2-3 Hours50 Points
Diploma in Human Resources
Human resources (HR) plays a key role in modern organizations and businesses, be they private sector, public sector or voluntary. This human resources diploma course covers diverse topics in HR, from the role of the human resources manager and how to recruit, select, train and assess employees, to employee motivation, employee-employer relations, and how to manage change within an organization.
Alison's Diploma in Human Resources course gives a thorough knowledge and understanding of the important role HR plays in organizations, and will be of great interest to HR business professionals as well as those who are pursuing a career in this area.10-15 Hours250 Points
Modern Project Management - Working with Clients and Project Teams
Modern Project Management - Working with Clients and Project Teams is the second in a series of courses designed for anyone who wants to learn about best practices in contemporary project management. As projects become more complex and clients' expectations increase Project Managers need to shift emphasis from managing the tasks to taking a leadership role. This involves getting a good understanding of what the client really expects – not just the technical scope – but also how decisions are reached, how information is communicated, and how and why changes are made to the project plans.
The Project Manager also needs to motivate and engage the members of the project team and keep all the other stakeholders on board. This course is broken down into three key areas: understanding and meeting the client’s expectations, working with the project team members and using the relevant communications and software to keep track of the project information. Using the Project Management Institute's Book of Knowledge along with other core theory this course shows how to engage the client appropriately from the start of the project, to resolving issues that may arise through to celebrating key achievements. It also looks at the role of personality types both in terms of the Project Manager's own leadership style, and how to define the roles of project team members and to identify team members who are suitable for those roles. It explains the different types of project teams and how to manage effective team meetings. Learners will also be introduced to the technical communications involved in sharing knowledge within the project team and they will get an overview of the types of software used for project management at differing levels of complexity.
This course will be of great interest to all professionals working in the area of project management or those who have become involved in a work project or learners who just want to be able to manage personal projects more effectively.2-3 Hours50 Points
Diploma in Business Communication Skills
One of the core tools for career development is communication. If you can communicate well, you can develop business connections, gain trust, impress your boss or colleagues, and have your ideas taken seriously. If you cannot, then you will find your professional life a lot more difficult. There are so many elements to good business communication skills, you probably don’t even realise all the things you could be doing better. This course, part of our range of free online courses in business communication, is designed to get you closer to mastering the communication skills you didn’t even know existed.
The course will first guide you through the principles of written communication, showing you how to write clearly, how to use a planning checklist, and how to choose a writing style. Next, you will learn key communication skills for team meetings, including the purpose statement, topic transition, and encouraging positive contributions and successful conclusions. You will then learn how to plan effective presentations, covering engagement and public speaking techniques. Finally, the course introduces you to the importance of cross-cultural communication.
With communication being so important to career progress, it’s worth putting in a little time to get it right. Our free online courses in this topic take less than 20 hours each, can deliver decades of improvement to your career, and also just a sense of confidence in the workplace. Being able to speak well can really make your day easier, and save you (or your colleague, remember you can Refer a Friend to this course!) a lot of time repeating yourself or clarifying your presentations. So go on, invest that time now and collect the rewards before you know it.10-15 Hours250 Points