Sign-up today to join over 8 million learners already on ALISON:

ALISON Help and Support

ALISON Help / Technical Support / Where is my certificate? | Help Homepage | Glossary | Contact us

Where is my certificate?

Your certificate details, and the certificate formats are available at: Prices, payment methods, cost of postage and packaging and a link to a currency converter are also displayed.

If you have completed a course but the certificate is not available, check that all topics are green and that all modules show full completion e.g. 10/10. Also, ensure that you have score 80% or more in all assessments. If a topic is red, please complete the topic in order to certify. If all topics and modules are complete and showing 100% progress, email [email protected] and we will mark the course as complete.

Also see

document Is there a limit on how many courses you can do?
document Where can I find my User ID?
document How do I change my password?
document How can I download my learner record?
document What can I do when my web browser doesn\'t work properly with ALISON?