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Learning on ALISON

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  1. How does certification work? How do I earn a certificate? To fully complete a course, you must study all sections of the course (100% progress and a green tick beside each...
  2. Why aren\'t the green tick symbols appearing next to the course topic as I continue through the course? If the green ticks next to your course topics are not updating as you go along, please be patient. The ticks update correctly but they need time,...
  3. How will I be assessed? All courses on ALISON are self-taught; there is no work to be submitted. Assessments are built into each course and are generally in the format...
  4. How can I establish the level of education within courses before beginning them? Learners are able to establish the level of learning before beginning a course by viewing the fact sheet of the course. This page provides...
  5. What courses have free certificates/free groups? Below is a list of our courses that offer a free PDF certificate and a free ALISON Manager group:   ...
  6. Why can\'t I see the content of my course or test? Note: If you are using an iPad, another tablet or a mobile phone to access the course, this could be causing the problem. Many of our courses are...
  7. Where can I find my ALISON Certificates? You can find your ALISON certificates here:
  8. How long do courses take to complete? The average time to complete a course is given on the courses factsheet. As a general rule, comprehensive computer courses such as ABC-IT and the...
  9. How to use ALISON? How to Use ALISON Video 
  10. Does ALISON have a training centre in my country?   ALISON does not directly operate training centres in physical locations. All our learning is online and self-taught.  
  11. How to start a course? 1) Register on ALISON at   2) Once you have registered please make sure you are logged in. 3) Once logged in, choose either category or...
  12. Why does my progress bar not show 100%? I have completed all my modules! (1)    First, please check that all modules have actually been completed. This can be investigated by ensuring that all modules have...
  13. Why can't I complete my course? Scenario: You have completed the whole course and passed the assessment, but the Finish button at the end of the assessment won't work, meaning...
  14. Is ALISON free? Is it true that ALISON is going to charge to use the site? ALISON is a free site and will never require that you pay to continue using the site or learning. There are no hidden fees for ALISON courses. It is...
  15. Where I can find my Certificate authorisation code (Certificate Pin Code)? You can find your Certificate Pin Code (authorisation code) on the My Account page under the ALISON User Information Section.
  16. I'm lost! I cannot find the course I'm looking for! You can search for free courses through this link: . Click for a full list of the courses available on ALISON. Or alternatively, find a...
  17. How can I get rid of an error message? If you are receiving an error message such as parse, fatal or syntax error, it is likely that some changes are being made to our site by our IT...
  18. How do I enrol for a course? Do I need an enrolment key? If you are invited to enrol in a course as part of an ALISON Manager group, your tutor will send you an invite via email. You can click on the...
  19. How do I move between my enrolled courses? Go to your  page. At the top of the page, click My Courses. Click Continue Study on the course you wish to study. Alternatively, click My...
  20. How do I unsubscribe from ALISON mailing lists?    to ALISON. On the My Account page, click the pencil icon opposite Learner Details. Click Unsubscribe. Choose which emails...
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