Basic Customer Service Skills Online (curdo) | Alison

All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

Having an official Alison document is a great way to celebrate and share your success. It is:

• Ideal to include with CVs, job applications and portfolios
• A way to show your ability to learn and achieve high results

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our FAQs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.