Le vendite Prospezione e generazione lead

This module explains the seven-step selling process and refers to the sequence of steps sales people follow each time they make a sale and how research and preparation pays off during the presentation process.

In this module the main focus is on the Pre-approach, which is a critical step that helps you earn your customer's trust and sell adaptively as well as the use of a planning worksheet to record your objectives and information.

Module 3 covers the six Cs of the sales approach — Confidence, Credibility, Contact, Communication, Customization, and Collaboration — which will help you make a good impression when you contact your prospect for the first time.

You must score 80% or more to pass this assessment.