Learn English language vocabulary and grammar skills for working in tourist information offices and as tour guides. Study this module to understand the role of tourist information offices and their staff. The module explains guided tour itineraries using the present simple and predictive future tenses. You will learn how to politely take a guided tour booking from customers using indirect questions and provide specific and subtle directions in a guided tour commentary. Finally, you will learn how to utilise adjectives and superlatives effectively in a guided tour commentary and use the passive voice effectually in a guided tour commentary.

Learn English language vocabulary and grammar skills for working in the restaurant service industry. You will learn how to answer restaurant customer questions using the definite article and the indefinite article. You will learn how to recommend and compare restaurant dishes using adjectives and comparative adjectives. Finally, you will learn how to describe restaurant dishes utilising past-participle adjectives and use the correct expressions during the three stages of restaurant service.

Learn English language vocabulary and grammar skills for working in hotel reception and front desk in hotels and hospitality industry. In this module you will learn how to effectively provide potential hotel guests with information during enquiries using English language phrases. The module also covers how to make a hotel reservation for guests utilising the correct English vocabulary and terminology. Finally, you will learn how to use the correct English language phrases for check-in and check-out, and resolve customer complaints with helpful and non-offensive English language phrases.

Learn English language vocabulary to be able to list and identify the numerous sports and events that will be held during the Olympic Games in Rio 2016. You will also learn information in English about the ancient Olympics that were held in ancient Greece and how the modern Olympics came into being.

Learn English language vocabulary to be able to list and identify the many countries that are participating in the Olympic Games in Rio 2016. You will also learn some facts about each country such as its location, population, capital city and neighbouring countries. You will also learn the main languages that are spoken in each country.

You must score 80% or more to pass this assessment.