In this module, you will be introduced to the concept of trust and the importance of trust in the workplace. You will learn about the meaning of employee recognition, types of employee recognition, and the effect of employee recognition in the workplace. You will also learn about the importance of psychological ownership, the different dimensions of psychological ownership, and the antecedents of psychological ownership.

In this module, you will be introduced to the concept of managerial effectiveness and servant leadership. You will learn about the ten roles of a manager as propounded by Henry Mintzberg, as well as the six Cs of communication, and how to apply them for effective and efficient management of people. You will then learn about the purpose of leadership and the characteristics of a servant leader.