Change and Operations Management
 
Operational planning and control (Clause 8.1) - Management must plan, apply, control and carry out the processes needed to meet the requirements of the EMS by:
 
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1. Developing criteria for the processes
2. Applying control of the processes in accordance with the criteria
3. Producing and retaining documented information demonstrating that processes have been carried out as planned
4. Adapting work to employees
5. Coordinating the relevant parts of the EMS with other organizations where necessary