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Module 1: Essential Elements of Quality Management System

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Management Review

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Management Review
Click on the following tabs to learn about management review:  
What is management review?
Management review is a process in which top management reviews the performance of management system. In the case of ISO 9001:2015, it is the quality management system that should be reviewed by top management. The standard defines some requirements for management reviews. It is again the “Check” part of the PDCA cycle for quality management system.
What is the Standard Mandated Management Review Inputs?
Although other inputs could be considered as needed by the company, ISO 9001:2015 mandates a minimum list required management review inputs that top management must review. This can support the wellbeing of the QMS and can help in discovering regions where correction is required or should brought in so as to fix the processes and increase customer satisfaction.
Results of Audits
As internal audits are conducted at planned intervals within organization, external audits are conducted on annual basis as surveillance audit. What are the results of these audits? Are there any repetitive observations that are being highlighted in audits that can potentially point to a bigger gap? What are the areas that management needs to support for improvement? These are the questions that will be asked when the results of audit are discussed in management reviews.