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La fase di implementazione: educare gli utenti

  • Note di Apprendimento
  • Revisione degli argomenti
    Tashika B.
    US
    Tashika B.

    You have to educate the users of this system

    BabaJide Martins F.
    TR
    BabaJide Martins F.

    There are two important points noted: 1. it is important that all of the users are educated in the use of the new system. 2.The more effectively the users are trained in the system, the less problems there will be with it.

    Yasir Zacharia J.
    SD
    Yasir Zacharia J.

    It is important that all users of the system are trained in its operation. If the customers of the company are one of the direct users groups of the system (such as bank customers and ATMs) then they will need to be included in the education program

    Hermina S.
    LC
    Hermina S.

    Since training cannot be mandated to customers what are some of the problems this may pose regarding the implementation of a new system?

    Morne V.
    ZA
    Morne V.

    The more effectively the users are trained in the system, the less problems there will be with it.

    Sunday O.
    NG
    Sunday O.

    users using the equipment must know the function of each systems

    Thomas Haingura M.
    NA
    Thomas Haingura M.

    Having created the environment for the deployment of the new system, it is important that all of the users are educated in the use of the new system. While this is an obvious step, it is a very important step in the success of the new system. There are a number of training strategies a company might employ when implementing a new system - from onsite training to specialist courses

    ENGELBERT JOHN L.
    TZ
    ENGELBERT JOHN L.

    What are the procedures to be followed in training the users?

    Ahmed Muwafaq H.
    IQ
    Ahmed Muwafaq H.

    good training in my country depends completely on funds availability!

    Evelyn D.
    GB
    Evelyn D.

    Educating the users involved finding out the level of users, consider whether the system will only affect the office staff or it will have an impact for the whole community. Some system are easier to implement that after informing everyone you can easily say “go live” but some systems which will affect a great deal of clients then level of training should be arranged accordingly.

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