Introduction à la qualité du service
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Introduction à la qualité du service

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  • Notes d'étude
  • Révisions du sujet
    Ify O.
    NG
    Ify O.

    Very interesting to know that customer satisfaction is not enough but that an organisation should strive toward achieving customer advocacy. Quite educative. Thanks

    Camiel R.
    US
    Camiel R.

    Wear do one send there assignment.

    Paul G.
    IE
    Paul G.

    Very informative. Thanks Paul

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