Conception d'un programme de formation
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Conception d'un programme de formation

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  • Notes d'étude
  • Révisions du sujet
    Mike M.
    UG
    Mike M.

    if the training is not communicated to employees appropriately it means there will be misinformation of vital information for the development of the organization nevertheless the low attendance of the training which it can lead to the loss of money .

    Martin O.
    UG
    Martin O.

    I am grateful to Alison because it has made me know that there's a Kinesthetic learner. In fact, I used to wonder why one of my colleagues could always want me to demonstrate something to him and then he demands that I see him try it out... And in addition to the above, as I am in the process of incorporating my Training and Consultancy Company I see that this is a great course. Thank you and thank you very much indeed

    Martin O.
    UG
    Martin O.

    Recently, I was invited to a neighboring high school to cofacilitate an ICT workshop. The training program was packed with no icebreakers not even energizers. I tried to suggest to the person who had drawn the workshop schedule to consider including energizers or icebreakers she paid a deaf ear. No wonder the workshop was dull although I tried to "steal in" energizers. In short, icebreakers, energizers or role plays are vital in any training session.

    Janaki B.
    IN
    Janaki B.

    No. And if a training has not been communicated properly to an employee the outcome can be a huge loss for both the employee and the company.

    Janaki B.
    IN
    Janaki B.

    Customer service executive is the job role. And the training required for this role would be a soft skill training and personality development training to groom the employee to serve the customer effectively.

    Janaki B.
    IN
    Janaki B.

    The three learning objectives would be - 1. Following up with the company's procedures and policies 2. Acknowledge every entry 3. Assist the desk help 4. Provide information on the interviews conducted in the organization

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