good

Clients must know that projects are time bound and clients had to make a contribution. To successfully implement the project within the time frame, clients must be prepared to make their contributions. Projects are also money bound therefore it is important to draw up the budget properly at the first place.

Why is it said that clients must be consulted or included in project designs?

understanding and meeting client expectation is basic also need to be patience as one responsible person

Why should values and expectations be understood?

For every successful project, a good project manager must ensure that the goals are clarified to the clients.

When client and project manager can see eye to eye conflict encountered and seen as a problem can be quickly resolved to find a solution.

How important are personal values over organizational values or organizational over personal values?

Project manager should as much as possible often put client first in every project, when the expectation of a client is met the project is executed.

I think is good to include a client in the project decision making. Enlighten the client on areas they have little on no knowledge, so that they will understand why certain decisions were taken. Project Manager should also listen to suggestions both from clients and their project team.