Gestion dans l'industrie du détail
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Gestion dans l'industrie du détail

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  • Notes d'étude
  • Révisions du sujet
    Aneer S.
    flag-default-icon
    Aneer S.

    This topic is blank.

    Lordford O.
    GH
    Lordford O.

    Hello folks, here is the point number for all those who misses the four key points in a customer’s shopping experience where they will judge a store based on its appearance. 1. Before They Enter the Store: Before a customer enters a store they evaluate and form opinions based on the outside appearance of the store. Window displays, signage, and even the parking lot will all help to form the customer’s overall impression of the store. The customer will decide if they look clean, well kept, well lighted and generally well maintained.

    Andreas S.
    ZA
    Andreas S.

    All those who runs retail business should read and take this knowledge to empower their employee because everyday we see unskilled employees with bad attitude who do not understand about customer care service what it is.

    Adeola O.
    NG
    Adeola O.

    where's the number one for store appearance?

    Maria Myrna T.
    AE
    Maria Myrna T.

    Yeah, me too is looking for Step No.1. this page started at item no. 2, skipping item no. 1.:)

    Raymond A.
    NG
    Raymond A.

    really interesting

    Olaoluwa Rinde O.
    NG
    Olaoluwa Rinde O.

    nice one.

    Akpo U.
    NG
    Akpo U.

    What is positive reinforcement all about/#Not clear with the definition

    Shaun W.
    JM
    Shaun W.

    informative

    Gospel J.
    NG
    Gospel J.

    where is number 1 can't find it

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