Introduction au Service à la clientèle
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Introduction au Service à la clientèle

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  • Notes d'étude
  • Révisions du sujet
    Adeola O.
    QA
    Adeola O.

    In a nutshell the customer determines the success of any business

    Alark A.
    IN
    Alark A.

    customer just needs a personel touch .

    Karen W.
    CA
    Karen W.

    This customer service basics overview has been very informative.

    Karen W.
    CA
    Karen W.

    Always listen to your customers needs

    Karen W.
    CA
    Karen W.

    Why do so many companies fail at customer service ?

    Karen W.
    CA
    Karen W.

    What if a company is unable to expand their definition of service due to financial issues ?

    Karen W.
    CA
    Karen W.

    What if a company has had several complaints for bad customer service but the company model is strong ?

    Karen W.
    CA
    Karen W.

    A customers needs must always be meet

    Noralene A.
    LC
    Noralene A.

    One has to be polite friendly and must exercise the skill of listening and understanding in order to achieve good customer service

    Hassan S.
    PK
    Hassan S.

    customer can fire on every body from CEO to down!customer is main no customer no busness

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