Introduction au Service à la clientèle
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Introduction au Service à la clientèle

Apprenez des techniques, des compétences et des pratiques centrées sur le client dans le cours gratuit de formation en ligne du service à la clientèle d'Alison-vital pour la carrière et les affaires.

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  • Notes d'étude
  • Révisions du sujet
    Meka K.
    US
    Meka K.

    Great information!

    GLORY A.
    NG
    GLORY A.

    very INFORMATIVE!

    Dimakatso S.
    ZA
    Dimakatso S.

    Exellent topic

    THERESA O.
    US
    THERESA O.

    Thanks good information

    Julian A.
    ZA
    Julian A.

    Excellent basic foundation to build on with regards to customer awareness, needs and wants

    Qondile D.
    SZ
    Qondile D.

    Excellent information!

    Vivian O.
    NG
    Vivian O.

    It is helpful

    Nichelle M.
    US
    Nichelle M.

    Good basic information

    Stephen K.
    KE
    Stephen K.

    what are the factors affecting poor customer service

    SHEILA B.
    US
    SHEILA B.

    Sheila Module: Introduction to Customer Service Topic: Introduction to Customer Service Answer: As stated by Sam Walmart, you can be the top CEO and have one of the most desireable products on the market, but if the customer does not feel at all valued or that they do not matter when it comes to being served. They will take their business to an establishment were they do feel valued as a customer.

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