Information Technology - Changing Information Systems in organisations:
the acceptance level by operators and users of the information system
Acceptance level by operators and users of the Information System
When an information system is changed, or a new system introduced, much of
its success often depends on how well the users or customers accept it.
There have been several recent examples of systems that have either been
widely adopted or criticised as a result of acceptance by users. An example
of a system not readily accepted by the public is the Business Activity
Statement (BAS), an important part of the new Australian Taxation system.
On the other hand, Internet-based banking has been widely adopted by many
These discussion/short answer questions will help you to analyse the
issues surrounding the acceptance level of a new information system by
operators and users.
Image. One example of an information system not widely accepted by the public
was the 'Metcard' for use on Melbourne's public transport.
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