Business Management - Generic skill types
Generic skill types. Animation.
There are three generic skill types that managers will be expected to
display. They are:
* - technical skills. Those skills specific to the functions, tasks or
processes that the manager is carrying out as part of their managerial job
description, e.g. accounting, marketing, public relations, machinery use,
computer skills. These skills require the manager to apply specialised
knowledge and expertise to a specific task area
* - inter-personal and communication skills. Those skills which managers
need to exercise in order to communicate effectively with other managers,
employees, and all other stakeholders of the organisation, and to develop
effective relationships between themselves and stakeholders both within and
outside the organisation, e.g. verbal and non-verbal communication skills,
coaching skills, negotiations
* - decision-making and conceptual skills. Those skills associated
with being able to see the 'big' picture, and to recognise and understand
the many complex issues that need to be dealt with by organisations,
together with the ability to make decisions that will lead the organisation
down the right path to achieve their stated objectives, e.g. visionary
skills, strategic planning skills, analysing skills, interpreting skills,
organisational skills and forecasting skills.
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